Shipping & Returns
Our shipping rates and delivery times are as follows: Australia Post Rates and Delivery times for items up to 22kg. For orders over 22Kg, we used the most suitable courier option.
All orders are shipped within 3 working days. If you have not received the order within 10 working days, please notify us by email at [email protected]
Refund and Returns
Your satisfaction is our priority at EEC TECHNICAL SERVICES. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged before accepting them, must still be in an unused and saleable condition.
To return an item, please send it to:
PO BOX 1619
Hoppers Crossing Vic
And also include the following information:
- Your Order number if known (appears on the top of the confirmation email)
- Your name and address
- A description of the item you are returning
- Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.