Shipping Information

Our shipping rates and delivery times are based on Australia Post Rates and Delivery times for items up to 22kg. For orders over 22Kg, we used the most suitable courier option.

All orders are shipped within 3 working days. If you have not received the order within 10-12 working days, please notify us by email at

Refund and Returns

Your satisfaction is our priority at EEC TECHNICAL SERVICES. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or arrange a refund.

All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged in transit to the customer, must be in an unused and saleable condition.

Postage and test and tagging are not refundable as the service has been used.

PayPal is no longer refunding fees charged on service as their service has been used. If payment is via PayPal. the refund amount will be reduced by 2.7% of the total transaction.

e.g. Item cost:    $200

       test and tag:  $11

       Freight:         $20

       Total:          $231

       Refund amount: $193.76

Returns Process

Email us at and confirm return 

 Return an item, please send it to:

PO BOX 1619

Hoppers Crossing Vic

And also include the following information: